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We help organizations develop their people through online and in class training workshops.  

2010 Sensitivity Training
 
Virtual Sessions
CANADA & USA


Read what past clients have said about our workshop.

 

The self-paced online course incorporates the same modular design of our popular in class session tailored to your organization's specific needs.

All you will require is a web browser with flash to enjoy a rich multimedia learning opportunity. 

The training course is scheduled at your convenience.

At the close of the session, the workshop facilitator will require you to develop your own Personal Action Plan in order to solidify a commitment to culturally sensitive practice.

System Requirements:
Minimum requirements to attend a fully interactive session using Meetings Manager for Windows

• Windows 95, 98, Me, NT, 2000, or XP
• Intel Pentium, 166 MHz or better
• 32 MB RAM
• Microsoft IE 5 or later, Firefox
• JavaScript and cookies enabled in the browser
• 56K or faster internet connection

WHO SHOULD ATTEND?

• Professionals who desire to improve their ability to build relationships in the context of gender and ethnic diversity.

• Those who wish to become more effective at promoting gender and ethnic sensitivity in line with their organization's policy.

• Individuals involved in direct sales, client relations or managing a diverse staff base.

COST:  CAD$325.00 plus GST 

            US$300.00

Start learning by registering for
US Diversity online (US$300) or
Sensitivity Alberta online
Sensitivity Ontario / Manitoba online
Sensitivity Saskatchewan online

WORKSHOP BENEFITS:  

The workshop will give you some practical tools and techniques that will improve your ability to:

• Communicate effectively in a supportive and sensitive manner;

• Promote gender and ethnic sensitivity in your department or organization;

• Cultivate personal respect for gender and ethnic differences.

WORKSHOP AGENDA:

Section 1 – Analysis

• Course Overview

• The Legal  Environment

• Applying the Code (case studies)

• What prevents us from treating others with dignity

• The Power Triangle

• Racial and Gender Bias

• Disability Bias

• Sexual Harassment: Serious Business

• Is it harassment (case studies)

• Dealing with Sexual Harassment

Section 2 – Action

• Three Ingredients of Sensitivity (H.I.Re)

• Life Position Model 

• Attitude is Everything

• Building Rapport

• Smart questioning

• Assertive Conversations through Dialogue

• Boundaries Communication Model

• Managing Conflict

• The Iceberg of Conflict

• Getting below the surface

• Personal Action Plan

• Your Personal Development Action Plan

• Certificate issued at the end of the course

U.S. Department Of Justice, Civil Rights Division
Kentucky Commission on Human Rights

Vermont Human Rights Commission

Canadian Human Rights Commission 

The Ontario Human Rights Commission

Alberta Human Rights Commission

Manitoba Human Rights Commission

New Brunswick Human Rights Commission

Newfoundland and Labrador Human Rights Commission

Nova Scotia Human Rights Commission

PEI Human Rights Commission

Saskatchewan Human Rights Commission

Yukon Human rights Commission

Asian Human Rights Commission

Islamic Human Rights Commission

UN: Human Rights

Office of the United Nations High Commissioner for  Human Rights

Definition of a Bad Boss
Sexual Harassment is rarely one-off
Why Jerks Get Ahead

Dealing With Discrimination: Tips For Employees
Hard Lessons Learned: Discrimination & Harassment
Understanding Different Types Of Harassment