Promoting Sensitivity In Your Workplace (online Course) Section 1 – Analysis
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Course Overview
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The Legal Environment
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Applying the Code (case studies)
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What prevents us from treating others with dignity
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The Power Triangle
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Racial, Gender, Religious & Anti-gay Bias
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4 Strategies for building
rapport across difference
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Disability Bias
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Sexual Harassment: Serious Business
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Is it harassment (case studies) -
Dealing with Sexual Harassment
Section 2 – Action
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Three Ingredients of Sensitivity (H.I.Re)
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Life Position Model
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Attitude is Everything -
Building Rapport Smart questioning
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Assertive Conversations through
Dialogue - Boundaries Communication Model
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Managing Conflict
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The Iceberg of Conflict
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Getting below the surface
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Personal Action Plan
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Your Personal Development Action Plan - Certificate issued at the end of the course
Cost: $325.00 plus GST / US$300.00 call 1.866.377.0165 to register |