Relationship Management
Team Power: Leadership Sensitivity & Growth
CANADA
 
 
 

BreakView provides workshops that create learning through dynamic discussion and hands-on experience. 

The workshop’s facilitator will lead you through a series of dynamic discussions and practice sessions. This proven format maximizes both the amount learned and the likelihood that you will successfully apply the course content. 

All participants receive an 95 page workbook for easy reference. In addition, the format conveys the course information through discussions, role play and several audio-visual segments.

The training session is divided into three modules, Leadership, The Law and Boundaries Communication.

The course is appropriate for individuals in middle to senior management who have had relational complaints, regarding their leadership style, filed against them.

The workshop closes with participants developing their own Personal Action Plan in order to solidify a commitment to culturally sensitive practice. An Action Plan is a list of tasks that you have to carry out to achieve an objective. It differs from a To Do List in that it focuses on the achievement of a single goal. Wherever and whenever you want to achieve something, draw up an action plan. This allows you to concentrate on the stages of that achievement, and monitor your progress towards it. The personal action plan will enable you to put theory into practice with concrete links incorporating specific aspects of the workshop into the planning process.

LOCATION:
Canada - Dates 2011

Relationship Management:
Toronto:  May 19, Sep 28

Contact us toll-free -1.866.377.0165 for more information

COST:  From CAD$575.00 plus HST or GST
Contact us toll-free -1.866.377.0165 for more information

 

 

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WHO SHOULD ATTEND?

• Professionals who are in leadership who desire to improve their ability to build relationships in the context of a diverse workplace.

• Individuals who have had minor relationship issues in the workplace.

WORKSHOP BENEFITS:  

The workshop will give you some practical tools and techniques that will improve your ability to:

• Communicate effectively in a supportive and sensitive manner;

• Establish honest rapport with other professionals;

• Cultivate personal respect for individual boundaries.

WORKSHOP AGENDA:   

Module 1 - Leadership

• What is leadership

• Leadership persona

• Roadmap to effective relations

• Ethical decision making (optional)

Module 2 - The Power of Words

• Definitions

• The Law: Workplace boundaries

• The impact of  our biases

• Harassment / incivility in the workplace

• 5 strategies for building rapport acrosss difference

Module 3 - Boundaries Communication

• Three Steps to building rapport

• Boundaries communication model

• Reading the Face

• The iceberg nature of conflict

• The SRR model for eliminating offensive behavior

• Using dialogue to negotiate boundaries with subordinates and peers

• Personal action plan

• Certificate issued at the end of the course

The course can be tailored to meet your specific needs