Many people believe that by asking the right questions you can gain all the relevant information that a witness or job seeker can give.

However the method of asking the right questions can be just as important.

How a witness or interviewee feels towards the interviewer will affect the quality of the answer.

By building rapport with a witness or job seeker one can encourage a greater flow of information and cooperation.

The course is based on revolutionary work done by Paul Elkman who was a Professor of Psychology for 32 years in the Department of Psychiatry at the University of California at San Francisco.

The course will explore the following topics:

• The relationship between what people show on their faces and what they say they are feeling

• The 7 universal emotions

• Micro expressions & Subtle expressions

• Rapport based communication style

The workshop's facilitator will lead you through a series of dynamic discussions and practice sessions to develop your ability to build rapport during interview sessions. This proven format maximizes both the amount learned and the likelihood that you will successfully apply the course content.